Frequently Asked Questions
- What is a Unicode character?
- A Unicode character is any character not on a U.S. keyboard (e.g. a character of a non-english language). Please note, it is an optional requirement.
- What is my Username?
- To lookup your Username, please visit https://activate.ung.edu
- Why is my enrollment outdated?
- This message refers to Password Management only. You will need to contact the Service Desk to get your password reset.
Service Desk Contact Information
Dahlonega: 706-864-1922Atlanta Area: 678-717-3555
Website: ung.edu/it
Email: helpdesk@ung.edu